Tegsoft Pricing Plans

Choose the best plan to scale your contact center operations.

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Our Pricing Plans

All plans start from 3 licenses. For ownership option, please contact us.

VoiceChannel

Customer Services & Tele-Sales Teams

$69 / Agent / Month

  • Inbound Call Management
  • Advanced Agent & Queue Reports & Campaign Reports
  • Preview, Progressive and Predictive Dialer
  • Real-time Monitoring Panel (Status Panel)
  • Embedded Webphone and Integrated CRM
  • Advanced IVR
  • Voice Recording - Voicemail
  • VPOS – Credit Card Payment
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OmniChannel

360 Degree Customer Experience

$99 / Agent / Month

  • All VoiceChannel Features
  • Webchat
  • WhatsApp Business, Facebook Messenger and Instagram DM Integration
  • SMS
  • E-Mail
  • Chat Reports
Get Started

AIChannel

AI-Powered Communication Experience

Contact Sales

  • AI Agent for Voice Channel
  • AI Agent for Text Channel
  • Detailed Reporting
Contact Sales

Plan Comparison

FeaturesVoiceChannelOmniChannelAIChannel
TegsoftCRM Features
Basic IVR Features-
Advanced IVR Features-
Creating Custom Surveys - NPS Scoring-
APIs for 3rd Party Integrations-
Inbound Management-
Free-of-charge IP PBX User Licenses7001500-
Call Routing via Time Conditions-
Defining and Managing Conference Rooms-
Call Detail Reports (CDR)-
Voice Recording-
Voice Reports and Analytics-
Voice Mail-
Integrated Webphone
CTI Popup Functionality-
Creating IVR Trees-
Queue Management-
Agent Management-
Web-based Agent Screen-
Dashboard
Agent Performance Reports-
Agent & Skill Reporting-
Manual Outbound Features-
Preview Dialer Features-
Progressive Dialer Features-
Predictive Dialer Features-
Campaign Management-
Voice Campaign Reports-
Agentless IVR Campaigns-
VPOS and Payment Systems Integrations-
Requirements Management--
Tegsoft Telescope Mobile App-
Accessing online education (e-learning) materials
Accessing online support materials
Chat Reporting-
E-mail Campaigns--
SMS Campaigns--
Speech RecognitionOptionalOptional
Speech AnalyticsOptionalOptional
SoftphoneOptionalOptional-
UCClientOptionalOptional-
Videocall--
Speech to Text (Integration is included, credits must be purchased)OptionalOptional
Text to Speech (Integration is included, credits must be purchased)OptionalOptional
Quality ManagementOptionalOptional-
Screen RecordingOptionalOptional-